Website Terms of Use
Last updated: 28 May 2026
These Terms of Use govern your use of the website twogoodfriends.co.uk (“the Site”). By accessing or using the Site, you agree to these terms.
If you do not agree, please do not use the Site.
1. Who we are
The Site is owned and operated by Tenlu Group Limited (Company No. SC841558), trading as Two Good Friends, registered in Scotland with its registered office at R6, 3rd Floor East, Erskine House, North Avenue, Clydebank Business Park, G81 2DR.
We are regulated by the Care Inspectorate (Registration SP2025000222).
2. Scope of these Terms
These Terms govern your use of the Site only. They do not form a contract for the delivery of care or housing support services. Care services are provided under separate written service agreements which take precedence over these Terms.
3. Permitted use
You may use the Site for:
• Personal, non-commercial information
• Making enquiries about our services
• Applying for employment with us
• Accessing public information about our work
You must not:
• Use the Site for any unlawful purpose
• Attempt to gain unauthorised access to any part of the Site
• Introduce viruses, malware, or harmful code
• Use automated systems to scrape, harvest, or copy content
• Misrepresent your identity or affiliation
• Use the Site in any way that could damage our reputation
4. Intellectual property
All content on the Site — including text, images, logos, the wordmark and monogram of Two Good Friends, brand assets, the “Mother Test” concept, the “Comfort Providers” terminology, the “Delivering Care — Building Bonds” tagline, and the overall site design — is the intellectual property of Tenlu Group Limited or its licensors and is protected by copyright, trade mark, and other intellectual property laws of the United Kingdom.
You may:
• View, download, and print pages for personal, non-commercial reference
• Quote brief extracts with attribution to Two Good Friends
You may NOT:
• Reproduce, modify, distribute, or commercially exploit any content without our prior written permission
• Use our branding, name, or trade marks in any way that suggests endorsement or affiliation
• Remove any copyright, trade mark, or proprietary notices
Unauthorised use may result in legal action under Scots and UK law.
5. Accuracy of information
We make every effort to ensure information on the Site is accurate and up to date. However:
• Information may occasionally be incomplete, out of date, or contain errors
• Information about our services does not constitute a contractual offer
• Care arrangements are always confirmed in writing through a separate service agreement following assessment
We reserve the right to amend Site content at any time without notice.
6. External links
The Site may contain links to third-party websites (for example, the Care Inspectorate or our regulators). We are not responsible for the content, accuracy, or practices of external sites. Links are provided for convenience only and do not constitute endorsement.
7. User-submitted content
If you submit information through our contact form, testimonial form, or other means:
• You confirm the information is accurate and lawfully provided
• You grant us a non-exclusive, royalty-free licence to use the information for the purpose stated
• You retain ownership of your content
• You agree not to submit unlawful, defamatory, or harmful content
8. Privacy and data protection
Your use of the Site is also governed by our Privacy Policy and Cookie Policy, which form part of these Terms.
9. Availability of the Site
We do not guarantee uninterrupted access to the Site. The Site may be unavailable from time to time for maintenance, technical issues, or other reasons. We accept no liability for downtime.
10. Limitation of liability
To the maximum extent permitted by law:
• We exclude all warranties not expressly set out in these Terms
• The Site is provided “as is” without warranty of any kind
• We are not liable for any indirect, consequential, or special loss arising from your use of the Site
• Our total liability arising from your use of the Site is limited to £100
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded under Scots law, including:
• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Our statutory duties as a regulated care provider
11. Indemnity
You agree to indemnify Tenlu Group Limited against any loss, cost, claim, or damage arising from:
• Your breach of these Terms
• Your misuse of the Site
• Your unlawful use of our content or branding
12. Suspension and termination
We reserve the right to suspend or terminate your access to the Site at any time, without notice, if you breach these Terms or if required by law.
13. Changes to these Terms
We may update these Terms from time to time. Updates take effect when posted on this page. Your continued use of the Site after updates constitutes acceptance.
14. Governing law and jurisdiction
These Terms are governed by the laws of Scotland. Any dispute arising from or in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the Scottish courts, sitting in Glasgow.
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
16. Contact
For questions about these Terms of Use:
Tenlu Group Limited
R6, 3rd Floor East, Erskine House, North Avenue, Clydebank Business Park, G81 2DR
0141 377 9474